1. Check whether the number format is correct (whether the area code is added).
2. Please contact customer service to adjust your account if there is no problem with the number.

No, business in mainland China is not supported temporarily.

The content is not compliant (It might be the SMS content that local operator prohibits sending).

It can be analyzed from the following aspects:
1. Whether the sending is successful.
2. Whether the link is valid (whether it can be opened in the network environment of the destination country).
3. Whether the number is valid.
4. Whether the sending time is a normal activity time in the destination country.
5. Whether the content is attractive.

Charging standards vary from countries. Please contact customer service to arrange an exclusive staff for you for specific charging standards.

ASCII code characters are split based on 160 words to calculate the number of an SMS, and Unicode code characters are split based on 70 words to calculate the number of an SMS.

There is no notice for account arrears, but customers can customize to receive email reminders when the balance is less than a certain value.

Please contact the staff to recharge in time. If the amount of arrears cannot be recharged in time, it will affect the subsequent business development and the credibility of the company/individual.

Please consult the staff or customer service for details.

Credit card recharge is not supported, and you can select online recharge and offline recharge.
1. Online recharge: Log in the client, click recharge, and select the recharge method suitable for you.
2. Offline recharge: Please contact the staff for public transfer.

Online recharge will be to the account immediately, and other methods will be delayed by 1-2 days.

PayPal recharge is not open generally. If PayPal recharge is needed, you should apply it to the staff and complete the identity audit to prove that paypal account is used by yourself.

It will be borne by the payer.

Limit is the credit limit, which is the amount that the customer can pay after using, the qualification and amount of credit limit need to be applied to the staff, not the available amount and balance.
Available amount (available)=balance + credit limit + gift amount

1. When the sending state is "delivery", it will be charged actually, that is, the number of "failed" SMS returned after sending is charged, which is set according to the rules of "charge as you send" for SMS sent by operators in international/Hong Kong, Macao and Taiwan.
2. For non-compliant content (SMS content prohibited by local operators), the operator charges and shields it.
3. Whether the mobile phone number is correct, whether the signal is good and whether the phone is turned off.

All industries in more than 200 countries around the world except mainland China.

1. Log in the client - complete authentication - select to send SMS - select fixed SMS or dynamic SMS to send.
2. Please log in the client to view operation document for detailed steps.

It is not necessary to re-dock and test, but necessary to contact the staff for business binding.

The format is country code + mobile phone number​.

Special symbols such as  ¥, ★, ^_^, &, √ and ※ are not supported, which may lead to messy codes.

There is no time limit for sending verification code and notification SMS. Promotional SMS are only limited to be sent from 8:00 to 21:00 every day in most countries, and cannot be sent beyond this time period to avoid user complaints, and a few countries don't have such limit.

MMS sending is not supported, and SMS with a link is supported.

When the link is connected with the text, it may be displayed in text format. Please add a space before and after the link, or add a colon before the link and resend it to see whether it can be displayed in hyperlink format normally. (Please add English symbols. If Chinese symbols are added, the number of SMS will be calculated according to the Chinese SMS rules).

Log in the client-click send SMS-select sending record to view the delivery rate and sending record of SMS.

The sending record of SMS will be kept for half a year at most, and message receipt is supported.

1. The explicit SMS is your signature (sendid). The SMS signature is a logo attached in front of the SMS content, which is used to identify the company or business. The company name, brand name, product name, website name, Wechat public account name, small program name and corresponding abbreviation can be used as the signature.
2. Modification is allowed, which can be applied to the staff.
3. International/Hong Kong, Macao and Taiwan SMS can be with a signature, or not.

You can log in the client to view or download.

You can ask for the official website or submit a work order.

1. Personal users can open SMS service after passing the real-name authentication.
2. SMS service can be used if product or website has not been launched yet.