Home Help Center SMS FAQ
1. How to get the account number of tianyihong international SMS
operation steps
1: enter tianyihong international SMS official website and click "free test" in the upper right corner of the page
2: enter user name and password as prompted
3: Mobile phone number mobile phone No.: please use the mobile phone number in Chinese mainland.
4: one mobile phone number can register 3 accounts. If the number of accounts has reached 3, it will not support using this mobile phone number to register a new account
5: get and input the verification code received by the mobile phone
6: click Submit
7: after successful submission, it will jump to the login page
2. How to personal real name authentication account?
operation steps
1: log in to the account and click account authentication on the home page
2: personal authentication and enterprise authentication can be selected
3: Personal authentication requires an ID card, a passport, or a driving license.
4: complete personal authentication according to the prompt method
3. SMS content length calculation rules
Domestic SMS
SMS characters = SMS template content characters + signature characters. (subject to the actual number of characters sent)
SMS character count
<<=70 characters, calculated according to 70 characters per SMS.
if the number of short messages is more than 70 characters, it is a long short message. It is calculated as a short message according to the number of 67 characters.
calculation example
the number of short messages is 68, calculated as one short message; The number of short messages is 134, calculated according to 2 short messages; The number of short messages is 135, calculated according to 3 short messages
International / Hong Kong, Macao and Taiwan SMS
ASCII coded characters are split according to 160 characters to calculate the number of short messages, and Unicode coded characters are split according to 70 characters to calculate the number of short messages.
SMS in English (e.g. French, German, Spanish)
number of short message characters < = 160 characters, calculated according to 160 characters per short message.
if the number of short messages is more than 160 characters, it is a long short message, and 153 characters are recorded as a short message
SMS in other languages (e.g. Russian, Korean)
number of short message characters < = 70 characters, calculated according to 70 characters per short message.
if the number of short messages is more than 70 characters, it is a long short message. It is calculated as a short message according to the number of 67 characters.
Table 1 Statistical rules ("√" means the rules are applicable to this kind of SMS and "-" means not applicable)
  • SMS content Number of words Domestic International / Hong Kong, Macao and Taiwan
  • Signature Example: the SMS signature is "[tianyihong]", calculated by 5 words
  • Template variable Example: a template variable "${1}" (other numbers), whose value is "123456", is calculated according to the number of 6 words; When applying for a template, the maximum value is used to calculate variables by default, and the actual sent variable value shall prevail
  • And other symbols Calculated by 1 word
  • Non English characters (including punctuation marks) The length of this message is calculated according to messages in other languages. Please pay attention to the text format -
The maximum number of words in the SMS template is 500 words, that is, the maximum length of a single long SMS = SMS signature + 500 words.
when sending long and short messages, the user side will eventually receive a long short message, but the short message service platform will conduct business statistics and billing according to the number of short messages after splitting the long and short messages.
4. SMS and account blocking rules
SMS service will review the content of SMS sent by users to prevent content in SMS that violates national laws and regulations. < br / > users will be punished for violating the regulations, including reminding, warning, account suspension, etc.
  • Serial number Definition of violations Nature of violation Treatment method
  • 1 There is no signature in the sent message, or it is inconsistent with the reported signature General Because the signature is incorrect, the operator will stop the SMS, but it will not arrive. Our company will notify the customer to modify it in time. If the reminder is still not modified for 3 consecutive times, the account will be suspended directly
  • 2 Send marketing short message content through industry channel (including those with industry short message or verification code in front and marketing promotion content in the back) Serious Suspend the account business, warn and require rectification by formal mail, confirm the rectification, then resume the account business, and directly shut down again
  • 3 The sent content generates complaints and is effective, and the monthly complaint rate reaches the limit set by the operator Serious Suspend the account business, warn and require rectification by formal mail, confirm the rectification, then resume the account business, and directly shut down again
  • 4 After verification, the sending content is clearly prohibited by local and national laws Serious Direct shutdown
5. Number sending format
Standard format: country code + number, e.g. India: Country Code 91, number 8912340191, sending format: 918912340191, no +, 00 before the number format, and no 0 between the country code and the number
6. Why does the short message received by the user display garbled code
not supported, such as ¥, ★, ^ ^, & √, ※ and other special symbols may cause garbled text messages
7. How to charge for SMS?
charge according to the number of messages. The price of each message is different in each country! Please consult the sales consultant for the specific price
8. Can I refund the money that has not been consumed after recharging
Yes, please contact the corresponding account manager and submit a refund application to refund
9. Why is the link displayed as plain text in the received SMS?
the link may be displayed in text format when it is connected with text. Please add a space before and after the link, or add a colon before the link and resend it to see if it can be displayed in hyperlink format normally. (please note that English symbols are to be added. If Chinese symbols are added, the number of messages will be calculated according to the Chinese SMS rules)
10. Is there a time limit for sending international SMS
there is no time limit for sending verification code and notification SMS. In most countries, promotion SMS is only sent in the time period of 8:00-21:00 every day. It cannot be sent outside this time period to avoid user complaints. There are a few countries without this limit!